What is Sendwave?

Sendwave is a leading International Money Transfer Operator (IMTO) dedicated to simplifying cross-border payments. Founded on the principle of making remittances "as easy as sending a text," Sendwave combines cutting-edge technology with a customer-first approach to deliver fast, affordable, and secure transfers.

Mission and Core Services

Sendwave’s mission is to eliminate barriers in global finance by providing a user-friendly platform for sending money to family and friends abroad. The service supports transfers to over 20 countries across Africa, Asia, and Latin America, with a focus on low fees and real-time delivery. Key features include:

● Instant transfers to mobile wallets like M-Pesa and Airtel Money.

● Bank deposits and cash pickup at over 500,000 locations globally.

● Competitive exchange rates with no hidden fees.

With over 1 million users, Sendwave’s app-first model ensures accessibility for both tech-savvy users and first-time senders.

Who Owns and Operates Sendwave?

Sendwave was founded in 2014 by Drew Durbin (CEO) and Lincoln Quirk (Head of Product), who aimed to disrupt traditional remittance methods with a mobile-focused solution. In 2020, the company was acquired by Zepz (formerly WorldRemit Group), a global fintech leader, enhancing its regulatory compliance and market reach.

Leadership and Partnerships

The leadership team prioritizes innovation and financial inclusion, partnering with banks like Chase and mobile operators such as Safaricom to expand services. Strategic investors include venture capital firms focused on emerging markets, ensuring Sendwave remains at the forefront of digital remittance trends.

How Does Sendwave Work?

Sending money through Sendwave takes minutes:

1. Sign Up: Download the app and verify your identity.

2. Choose Recipient: Select a destination country and payout method (bank, mobile wallet, or cash pickup).

3. Send Funds: Link a debit card or bank account to complete the transfer.

Users track transfers in real time via the app, receiving notifications at every stage.

What Are the Fees and Exchange Rates?

Sendwave stands out for its transparent pricing:

● Fees: As low as $0 for transfers to mobile wallets; bank deposits start at $1.99.

● Exchange Rates: Up to 3% better than banks, with mid-market rate alignment for major currencies.

Seasonal promotions and referral discounts further reduce costs for frequent users.

How Fast Are Transfers with Sendwave?

Sendwave prioritizes speed:

● Mobile Wallets: Funds arrive in seconds.

● Cash Pickup: Available within minutes at partner locations.

● Bank Deposits: Typically clear in 1-2 business days.

Delays are rare but may occur due to recipient bank hours or regulatory checks.

Is Sendwave Secure and Regulated?

Security is non-negotiable:

● Encryption: AES-256 encryption for all transactions.

● Compliance: Licensed by FinCEN (USA), FCA (UK), and EU regulators.

● Fraud Prevention: AI-driven monitoring and mandatory KYC checks.

Sendwave has processed billions in transfers without major security breaches.

Which Countries and Payment Methods Are Supported?

Key Corridors

● North America → Africa: Nigeria, Kenya, Ghana.

● Europe → Asia: Philippines, Pakistan.

● Intra-Africa: Tanzania, Uganda.

Payment Options

● Debit/Credit Cards: Visa, Mastercard.

● Bank Transfers: Direct from checking/savings accounts.

● Mobile Wallets: M-Pesa, Airtel Money, MTN Mobile Money.